At Zestflow Meters Solution Pvt Ltd, we are committed to achieving total customer satisfaction by delivering products and services that meet or exceed customer expectations. As an ISO 9001:2015 certified company, quality is ingrained in every process and activity.
Our Quality Policy:
– We manufacture and supply flow meters, level transmitters, pressure gauges, temperature sensors, and other instrumentation that comply with international quality standards.
– Continuous improvement is a core principle – we continually improve our processes, products, and services to exceed customer needs.
– Customer focus drives our quality culture. We regularly obtain customer feedback and data to improve quality and customer experience.
– All employees are responsible for quality. Through training and development, we ensure every team member is competent to carry out their roles to meet quality objectives.
– We monitor key metrics like product defects, process capability, field failure rates, service levels, and customer satisfaction to proactively identify areas for improvement.
– Our robust supplier management system ensures we partner with suppliers who meet our quality expectations.
– Senior management provides leadership and regular review of the quality management system to ensure its continuing suitability, adequacy, effectiveness and alignment with the strategic direction of the organization.
Our commitment to quality extends across the entire value chain from product design to delivery to meet high customer expectations and industry standards. We strive to deliver consistent and flawless products and services to our customers.
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